Shipping policy
Processing Time
- Orders are typically processed within [1-3 business days] after payment is received and delivered to you within 7 days from placing the order.
- Orders placed on weekends or holidays will begin processing the next business day.
Shipping Methods & Costs
- We offer several shipping options, including [Standard, Expedited, and Express delivery].
- Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
- Free shipping is available on orders over 499 (Standard Delivery).
Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor its progress.
Damaged, Lost, or Missing Packages
- If your package arrives damaged, please contact us at care@scubaaa.com within 5 days with photos of the damage.
- For lost or missing packages, we recommend contacting the carrier first. If the issue is not resolved, reach out to us for assistance.
Changes or Cancellations
- Orders can not be modified after placing the order. Contact us at care@scubaaa.com to make changes.
- Once an order has shipped, we are unable to make changes or cancel it.
