Refund policy

At ScubAAA Outfitter, we want you to love your purchase! If you’re not completely satisfied, we’re here to help.

1. Returns

We accept returns within 5 days of delivery. To be eligible for a return:
✔️ The item must be unused, unwashed, and in its original condition
✔️ Tags and packaging must be intact
✔️ Proof of purchase (order confirmation or receipt) is required

📦 How to Initiate a Return:

  1. Contact us at care@scubaaa.com to request a return.
  2. We’ll provide return instructions and a shipping address.
  3. Ship the item back to us. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

2. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:
💰 Refunds will be processed to your original payment method within 4-6 business days
📩 You will receive a confirmation email once your refund is processed

Non-Refundable Items:

  • Custom or personalized T-shirts